The general conditions for the transport of parcels and documents through ASAP COURIERS M.A.E. are briefly presented below. By sending parcels and documents through the "ASAP COURIERS" shipping and processing system, the Sender/Consignor agrees and accepts the following terms and conditions:
No employee, representative, representative of "ASAP COURIERS", the Sender/Consignor or the Recipient has the right to remove or vary the following terms and conditions.
Each "ASAP COURIERS" Courier Delivery Note (hereafter ASAP COURIERS) is a non-negotiable paper. The Sender/Consignor acknowledges that it was completed by him or by "ASAP COURIERS" at his command and on his behalf. The Shipper/Consignor declares and accepts that he is the owner or owner or representative of the owner or owner of the goods being transported. In addition, he declares that he unreservedly accepts the transport conditions of "ASAP COURIERS" both for himself and in his capacity as the representative of the principal, owner or owner of the goods being transported.
"ASAP COURIERS" is entitled, but not obliged, to check the content of the shipment in transit. It also has the right to refuse receipt of the shipment, if the Sender/Consignor refuses to check it.
"ASAP COURIERS" has the right to refuse the transfer of an item when there are indications that it belongs to the Postal Items not accepted by "ASAP COURIERS" or when the Sender/Consignor for any reason provided incomplete or incorrect information for the transfer or if the required legal documents have not been provided by the competent authorities authorities.
The Sender/Consignor guarantees that the item being transported:
"ASAP COURIERS" reserves the right to withhold or refuse the delivery of any item it transports, in order to secure any expense arising from this or previous transport (bills of lading - fares - duties, etc.), until its full payment.
"ASAP COURIERS" carries shipments indicatively by cash on delivery, purchase order and by non-written order (telephone). In these cases, the Principal has the rights and obligations mentioned in the SY.DE.TA. as Sender. If the cash on delivery service is chosen in a way other than cash or card (eg checks, promissory notes) "ASAP COURIERS" is not responsible for the exact date, which is the responsibility of the Sender/Consignor and Receiver, the validity or other details of the document.
"ASAP COURIERS" undertakes the processing of shipments with a charge to the recipient only within Greece. In the event that the recipient does not pay the fee for any reason, the obligation to pay the fee is assumed by the Sender/Consignor.
In the event of loss or damage to the item being transported, the liability of "ASAP COURIERS" is limited to the lesser of the following amounts: 7.1 Up to the amount of 70 Euros for documents and up to the amount of 400 Euros for parcels (only for domestic shipments). 7.2 Up to the respective Euro equivalent of US$100 for international shipments. 7.3 The actual cost of acquiring documents or objects, without taking into account their commercial value or their special value for the sender, recipient or third party and with a maximum limit of the above amounts.
Actual cost of acquisition: For documents, it means the cost of replacing or reproducing them, and for parcels, the cost of purchasing, repairing or replacing them (taking into account the condition in which they were received), as evidenced by relevant supporting documents. The above also applies to the cases of shipments with a declared value that have not been insured at "ASAP COURIERS". The company contracts with the Principal/Shipper on the basis of the strict limitation of its liability only for direct damage and for the above limits. It is not liable under any circumstances for any other type of loss or damage (such as indicative, positive or collateral damage, loss of income, lost profits, etc.) for for whatever reason, even if the risk of such loss or damage was brought to the attention of "ASAP COURIERS" before or after receipt of the shipment. Claims of the Shipper/Consignor or third parties that may arise are limited to a single claim per shipment, the satisfaction of which constitutes full and final satisfaction for any loss or damage related to the shipment.
The Sender/Consignor unconditionally accepts that the value of the content - in the event that he does not insure it himself through "ASAP COURIERS" by paying the corresponding price - is in any case lower than the limits indicated in article 7.1 & 7.2 and for any excesses of the above limits, in any case of loss or damage to the shipment, he is solely responsible. "ASAP COURIERS" cannot know the exact content of each shipment under any circumstances.
The Sender/Consignor may proceed with insurance coverage of his shipment, through the insurance company with which "ASAP COURIERS" cooperates, bearing the corresponding insurance cost amounting to 0.3% on the insured value (domestic shipments) and 1% on the insured value (foreign shipments). The insured value must be declared in the pre-defined insurance field of SY.DE.TA and can be confirmed by relevant legal documents. For shipments worth more than 5,000 Euros, the handling and insurance coverage of the shipments can only be done after communication and a special agreement (in writing, via e-mail) with "ASAP COURIERS".
It is expressly agreed that in case the Sender/Consignor insures the objects transported with "ASAP COURIERS" in an insurance company of his choice (that is, in addition to the insurance coverage provided by "ASAP COURIERS" with this contract), the responsibility of "ASAP COURIERS” – in total against the Sender/Consignor and therefore the respective insurance company as well as any third party – will not exceed the amounts expressly agreed and described above article 7, 7.1 and 7.2.
In this case, the Sender/Consignor or Third Party guarantees and certifies to "ASAP COURIERS" that the insurance has included the condition of waiving the right of recourse of the insurance company against the carrier, and is liable to "ASAP COURIERS" for any damage that may be suffered from not mentioning the above condition in the insurance coverage.
It goes without saying that a necessary condition for the payment by "ASAP COURIERS" of any amount of compensation is the proven responsibility of "ASAP COURIERS" for the destruction, loss or theft of the object.
"ASAP COURIERS" makes every effort and takes every action in order to deliver every shipment according to the delivery time limits, as stated on the company's official website www.asapcouriers.gr. Possible listing in the SY.DE.TA. or in the shipment regarding the delivery time, does not apply and does not bind "ASAP COURIERS".
In the event of a delay in the delivery of a shipment due to its proven fault, "ASAP COURIERS" is not responsible for any damage or loss caused, beyond the limits defined in accordance with the respective legislation or order of a public authority. In particular, the compensation in case of delayed delivery of a postal item cannot exceed the compensation applicable to the loss of an uninsured shipment, as defined in article 7, 7.1 and 7.2. The specified maximum compensation amounts are accepted by the Sender/Consignor, who waives any other possible claim for additional positive or collateral damage, lost profits, loss of income, etc., for any reason and cause if they arise. The above applies even if the possibility of such a loss was brought to the attention of "ASAP COURIERS" before or after receipt of the shipment.
But in no case, "ASAP COURIERS" is not responsible for delay in receiving, transporting or delivering a shipment or for any loss, damage, damage, bad delivery or non-delivery, due to force majeure or unforeseeable causes, as indicatively mentioned:
a) Acts and omissions or incorrect instructions of the sender/principal or the recipient or a third party who has an interest in the specific shipment.
b) The nature of the shipment in which there may be special damage, alteration or destruction, e.g. magnetic media, perishable food, etc. The responsibility of "ASAP COURIERS" in any case, for the transported shipment does not apply after its delivery to the Recipient. The signature of the Recipient, with the entry of the delivery details on the copy of the SY.DE.TA, without the written declaration of any reservation, constitutes irrefutable proof of correct delivery.
c) Extraordinary events beyond human objective possibilities (accident, adverse weather conditions, lateness of means of transport, criminal actions, etc.).
Any claim must be raised by the sender and delivered in writing to the head office of "ASAP COURIERS" within 6 months from the date of receipt of the shipment. No claim will be accepted after the specified time limit.
"ASAP COURIERS" does not undertake the transport of the following documents and objects: Fragile objects not adequately packed - Money - Activated bank cards - Fixed and Mobile Time Cards - Jewelery - Watches Gold, Precious Stones & Metals - Gold in any form - Projects Art – Antiquities – Non-Reproducible Documents or Objects (e.g Mail/Films/Videos of Personal Value, Stamps, Lotteries, Antiques) – Drugs – Perishable Food – Plants – Flammable, Explosive & Radioactive Materials – Biological Material – Contaminating, Corrosive & Poisonous Substances – Weapons Items or Parts – Animals – Pornographic Material and General Items the carriage of which is prohibited by international conventions or Organizations (IATA, ICAO) and/or by provisions of Community and/or National legislation. "ASAP COURIERS" is not obliged to check the content of the object being transported and the Sender declares responsibly that the shipment does not include any of the above items.
When the postal item cannot, for some reason, be delivered to the Recipient or returned to the Sender/Consignor, then it remains for six (6) months from the last unsuccessful delivery attempt, at "ASAP COURIERS" at the expense of the Sender / Principal. After the end of the six-month period, the object is considered definitively non-subsidized and a procedure for its destruction is followed, after a relevant destruction report is drawn up. Excluded from this procedure are items that have been officially withheld or have been declared by the sender to have a value greater than 100 euros, in which case they are attributed to E.ETT.
Each postal item is weighed/measured by "ASAP COURIERS". Each shipment is charged based on the greater of actual and volumetric weight.
The dispute resolution process takes place either through Friendly Settlement: written communication of the user with "ASAP COURIERS" to achieve a resolution of the dispute, or with the Formation of the Dispute Resolution Committee: "ASAP COURIERS", upon request, establishes a Dispute Resolution Committee .
For any legal dispute, between "ASAP COURIERS" and the user, the Courts of Athens are exclusively competent.
By signing the transfer agreement or choosing to receive the services through the Site, the agreement on the General Courier Terms is declared at the same time, regardless of the time of collection of the respective amount of the respective payment.
On the Company's website www.asapcouriers.gr. the applicable General Conditions of Carriage are detailed.
To undertake the transfer of parcels and documents through its system "ASAP COURIERS", the sender agrees to the company's terms posted on the company's website www.asapcouriers.gr/geniki oroi.
Use of Software
The above description contains the terms of use of the software provided by the Company to the Sender for the management of his orders and shipments.
Specifically:
Enter Shipping Details:
It must register the details of the specific shipment that are necessary for its identification and handling. These include name and other details of the recipient, address, region, and type of shipment.
Create Courier Delivery Note:
The above information is recorded on the Company's self-adhesive labels, known as Courier Delivery Notes. These labels also include the full identification information of the Company as a postal company, the unique shipment number and a barcode or a two-dimensional barcode (QR code) to track the shipment.
Pasting Courier Delivery Note:
Courier Accompanying Notes must be affixed to the postal items to be transported. The Company does not undertake the transport of items for which the Courier Delivery Note has not been affixed.
By completing the above procedures, the Sender can ensure the correct handling and monitoring of his shipments through the Company's software.
Therefore, based on the previous description, the Sender has the obligation to print a consolidated statement with the details of all shipments, known as "receipts statement". This status should include the following:
Please note that any handwritten change to the status of receipts will not be considered valid unless it is accepted in writing by both parties, i.e. the Sender and the recipient.
The comments registered by the Sender, regarding the content of the shipments, are considered to be written according to his declaration.
In any case, the Company reserves the right to control the content of the Shipments it handles, but without having the obligation to do so.
Please contact us for any issue ASAP
